Saturday, October 27, 2012

Competitive Intelligence


For this particular blog, I will examine the traffic trends as it relates to the company of my choice and its top competitors. I will select the Ford Motor Company as my primary company. I will use GM and Dodge as my top competitors for this exercise. I will also analyze the related keywords and the geographic differences. The tool I will use to do my research is Google Trends. In the end I will provide the recommendations I would give to the brand manager of Ford.

Using Google trends I conducted a comparison of the traffic trends for these three companies. My initial search was based on data from January 2004 to the present relating to a web search across all categories. Here is a screen shot of the results.


As you can see, Ford was in the 100th percentile and ahead of the other two companies. Ford continued to score high levels of interest throughout the search and finished ahead of its competitors at the end of September at the 79yh percentile. Dodge was second, followed by GM, in the 22nd and 12th percentiles.

Next, I narrowed my search to reflect data from the “Autos and Vehicles” category. Here is a screen shot of my results.


Even though the graphs changed, you can see Ford maintained a higher percentile average throughout the search (82%). The September results showed that Ford continued to garner a larger portion of the interest.

Looking at the regional results, you can get a better scope of where Ford is acquiring most of the interest. The top related terms gives us an understanding of what topics are popular across the world. Here are screen shots for each company.

Ford:


GM:


Dodge:


These results show that interest in Ford is very high in North America and has steady interest across the globe. GM also has strong interest in North America, but only moderate interest in the rest of the world. Dodge’s share of the interest is primarily in the US and pretty much nothing everywhere else.

Looking at the Top Keywords, the biggest generators for Ford were: ford focus, focus, fiesta, and ford fiesta. The least producing ones were: “ford cars”, “ford explorer”, and “ford ranger”.  In order to gain a better understanding of where improvements can be made, I narrowed the search to reflect the Rising Keywords. Here are the results for Ford:


As you can see, the “ford edge” is the biggest riser and the “focus” is the lowest. What is important to notice is the lowest producers from the Top Keywords results (“ford cars”, “ford explorer”, and “ford ranger”) are not among the Rising Keywords. This could be an area where Ford could make some improvements.

After examining the results, I would recommend to the brand manager at Ford to continue to market globally. With solid grasp on interest in the US, Ford can afford to expand its brand in South America, Europe and Asia. These are areas where the interest for the competitors is weak and Ford can capitalize on it. Additionally, I would recommend re-evaluating the marketing for “ford cars”, “ford explorer”, and “ford ranger” in order to find out why there is minimal interest for these products. Based the Rising Keywords results, Ford has seen significant increases in the interest in many of its products. I would recommend Ford continue promoting it fuel-efficient vehicles and cross-market them with the lower interest producing products.


2 comments:

  1. It was interesting to learn that Ford had such a higher interest online than the other major US auto makers. I would have expected GM to have been higher initially but seems I couldn't have been more wrong. After thinking about it more though I shouldn't have been too surprised. Ford seems to be more aggressive when it comes to generating traffic online. GM on the other hand pulls out of major sources like Facebook which probably contributes to the lower interest.

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  2. I never notice that the interest of Ford is so much high than ohters. I'm wonder why you using dodge instead of Chrysler?

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