For this
assignment, I will examine Ford Motor Company’s app to “Customize Your Dream
Mustang,” that can be accessed via their Facebook page or the company website http://www.ford.com/cars/mustang/customizer/.
In my blog, I will discuss how this type of marketing can be assessed an
economic value.
If Ford Motor Company wanted to assess the economic value of
using social media, like Facebook, the company would have to consider the
amount of prospected viewers the ad would receive. With this particular type of
advertising, Ford is not only banking on their loyal customers to see it, but
also their entire social network of friends, family, and co-workers. This
creates a chain reaction and allows Ford’s product to be promoted to people
that may have never even considered buying a Mustang or any other Ford.
In order for Ford to acquire an actual dollar value for this
app, they have to first figure out how mush it costs for each response they
receive using their other marketing techniques (TV, print media, etc.). This
would give them a base value. Once the base value is established, Ford can then
take multiply it by the number of responses this “Mustang Customizer”
generated. Let’s explore this philosophy using the following hypothetical
numbers:
Ford’s avg. marketing $ spent on print & TV = $5 million
Avg. number/year of sales, quotes, & inquiries = 10,000
Number of participants in Mustang contest = 130,000
If you take the dollar amount spent ($5 mill.) and divide it by the
number of responses (10,000) you base cost of $500 per message received. To get the economic
value, Ford could multiply the number of contest participants (130,000) by
the base cost ($500) for an economic value of $65 million. Keep in mind that
this economic value would increase with the additional views of friends, family
members, and co-workers of the contest participants.
In short, companies like Ford are utilizing marketing tools
available via social media to maximize the marketing efforts and expand their
marketing base. Using advertising or promotional contests on websites, like
Facebook, is a cost efficient way for companies to generate business and
interest. With this promotional contest, ford undoubtedly will maintain
relationships with its loyal fan base, but will most likely gain some new fans
as well.
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