Tuesday, October 30, 2012

Content Consumption

For this blog, I will discuss my consumption of content and provide answers to the following questions:

Question 1: How has your consumption of content changed over the past 5 years?
My consumption of content has remained relatively the same over the last 5 years. I use the same resources for information as I did back then.

Question 2: Do you still read paper books, magazines or newspapers? If so, which and why?  If not, why not?
I do not read too many paper books…with the exception of textbooks.  : Once in a while I will read the newspaper, but since I moved out to the country it has been too much of a hassle. I do like to read magazines like Sports Illustrated and Rolling Stone. Magazines are a quick read and I can consume a variety of topics in a short span.

Question 3: When you read online content, is it on a laptop, tablet or on your phone?  Why?
When I read online content it is either on a laptop or my iMac. The laptop is what I have available at work. This past summer I switched to an iMac, so that is what I use at home. I think accessing online content on a tablet is very practical and using smartphones good for short “surfing”… I’m just too frugal to invest in either one.

Saturday, October 27, 2012

Measurement for Influencers & Thought Leadership

For this blog, my task is to select a company, list its influencers, discuss how to measure influence, and define key goals and metrics. The primary company for this exercise will be the Ford Motor Company.

I would begin by conducting a search to find blogs and websites that would be potential influencers. Using a spreadsheet, I could organize my findings by blog/website and record the subject for each result. From there I would determine the conversation index by noting the number of posts per the number of comments. Based on my research, I generated a list of 10 influencers.

List of Influencers (no particular order):
1.) The Detroit News and The Detroit Free Press (www.detroitnews.com; www.freep.com)
2.) Car and Driver Magazine (www.caranddriver.com)
3.) The Wall Street Journal (WallStreetJournal.com)
4.) Forbes Magazine (www.forbes.com)
5.) J.D. Power and Associates (www.jdpower.com)
6.) The Statesman Sentinel (statesmansentinel.com)
7.) Auto Credit Express (www.autocreditexpress.com)
8.) The Autoblog (www.autoblog.com)
9.) WARDSAUTO (wardsauto.com)
10.) The National Automobile Dealers Association (NADA.org)

How would you setup a program to measure influence?
I would define my goals and measurable objectives. In this case, my goals would be to have these influencers recommend Ford products and provide positive reviews. I would use Excel to keep record of what specific influencers are saying or writing. Additionally, I would conduct a content analysis to determine if the context is positive or negative for Ford.

What might be the key goals and metrics for your company?
The key goals, outside of product recommendations, would be more positive mentions, positive rankings, and an overall positive comparison to the competitors of Ford. The metrics for Ford would be percentage increase in the following Key performance Indicators (KPIs); desired quotes about Ford products; recommendations for Ford vehicles; and desired positioning in the automotive industry.

Competitive Intelligence


For this particular blog, I will examine the traffic trends as it relates to the company of my choice and its top competitors. I will select the Ford Motor Company as my primary company. I will use GM and Dodge as my top competitors for this exercise. I will also analyze the related keywords and the geographic differences. The tool I will use to do my research is Google Trends. In the end I will provide the recommendations I would give to the brand manager of Ford.

Using Google trends I conducted a comparison of the traffic trends for these three companies. My initial search was based on data from January 2004 to the present relating to a web search across all categories. Here is a screen shot of the results.


As you can see, Ford was in the 100th percentile and ahead of the other two companies. Ford continued to score high levels of interest throughout the search and finished ahead of its competitors at the end of September at the 79yh percentile. Dodge was second, followed by GM, in the 22nd and 12th percentiles.

Next, I narrowed my search to reflect data from the “Autos and Vehicles” category. Here is a screen shot of my results.


Even though the graphs changed, you can see Ford maintained a higher percentile average throughout the search (82%). The September results showed that Ford continued to garner a larger portion of the interest.

Looking at the regional results, you can get a better scope of where Ford is acquiring most of the interest. The top related terms gives us an understanding of what topics are popular across the world. Here are screen shots for each company.

Ford:


GM:


Dodge:


These results show that interest in Ford is very high in North America and has steady interest across the globe. GM also has strong interest in North America, but only moderate interest in the rest of the world. Dodge’s share of the interest is primarily in the US and pretty much nothing everywhere else.

Looking at the Top Keywords, the biggest generators for Ford were: ford focus, focus, fiesta, and ford fiesta. The least producing ones were: “ford cars”, “ford explorer”, and “ford ranger”.  In order to gain a better understanding of where improvements can be made, I narrowed the search to reflect the Rising Keywords. Here are the results for Ford:


As you can see, the “ford edge” is the biggest riser and the “focus” is the lowest. What is important to notice is the lowest producers from the Top Keywords results (“ford cars”, “ford explorer”, and “ford ranger”) are not among the Rising Keywords. This could be an area where Ford could make some improvements.

After examining the results, I would recommend to the brand manager at Ford to continue to market globally. With solid grasp on interest in the US, Ford can afford to expand its brand in South America, Europe and Asia. These are areas where the interest for the competitors is weak and Ford can capitalize on it. Additionally, I would recommend re-evaluating the marketing for “ford cars”, “ford explorer”, and “ford ranger” in order to find out why there is minimal interest for these products. Based the Rising Keywords results, Ford has seen significant increases in the interest in many of its products. I would recommend Ford continue promoting it fuel-efficient vehicles and cross-market them with the lower interest producing products.


Friday, October 26, 2012

Finding Competitors and Vital Keywords


The topic for this blog is to find the competitors for the company of my choice and identify vital keywords for maximizing online marketing. The Ford Motor Company is my choice for this exercise. Here is my analysis.

For my analysis I used iSpionage, www.ispionage.com, to help identify the competitors for Ford. The results of the search produced two types of competitors, Pay-per-click (PPC) and Organic. Here is a snapshot.


This search gave me the option use either Google or Bing/Yahoo for my data. I selected Google because they produced more results (14,791 v. 5,356). The top three PPC competitors are autotrader.com, ask.com, & kbb.com. For the Organic competitors, the top three are edmunds.com, motortrend.com, & auto.yahoo.com. The search also shows that there is some Overlap Keywords. The PPC competitors produced the largest amount of Overlap Keywords across the board with 7,740 coming from autotrader.com. The top Organic competitor, edmunds.com, produced 1,050 Overlap Keywords.

Based on this information I would advise Ford to continue working with autotrader.com, but also focus more attention on edmunds.com. Being the top Organic competitor, edmunds.com is also the fifth highest PPC competitor. This would allow Ford to maximize its efforts by maintaining a high SEO traffic value ($9,168,903) received on the Organic competitor side, but also build on the top five results from the PPC side.

PPC competitors were also higher in the overall in the total amount of keywords produced, 59,451 v. 11,599. Here is a snapshot of the keywords for both types of competitors.

PPC Competitors:


Organic Competitors:


These results show us that the top three PPC keywords are: “extended warranty for auto,” “extended warranties for cars,” and “ford easy care warranty.” The top three Organic keywords are: “pick up f,” “ford 150 2012,” and “ford 250 2012.” Overall, Organic keywords had the highest average for search volume numbers and the number PPC keywords were greater in both search engine categories.

Based on these finding, I would advise Ford to continue with focusing their resources on PPC competitors. Even though the cost-per-click (CPC) is cheaper with Organic competitors (0.05), PPC competitors produced over 5 times the overall results at a comparable price (ranging from $0.05 - $6.58).